Privacy Policy
Last updated: 1 June 2026
Adapting Services ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit adaptingservices.ca or engage our services. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. Information we collect
- Information you provide — such as your name, email address, company name, and any details you include when you complete our contact form or book a discovery call.
- Information collected automatically — such as your IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies.
2. How we use your information
- To respond to your enquiries and provide the services you request.
- To schedule and conduct discovery calls and engagements.
- To improve our website and understand how visitors use it.
- To send you relevant communications, where you have consented to receive them.
3. Consent
By providing your personal information to us, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at the address below.
4. Cookies
We use cookies to improve your browsing experience and to analyse site traffic. You can choose to accept or decline cookies through the banner shown on your first visit, and you can adjust your browser settings to refuse cookies at any time. Declining cookies may affect some site functionality.
5. Disclosure to third parties
We do not sell your personal information. We may share it with trusted service providers who help us operate our website and deliver our services (for example, form-handling and scheduling tools), and only to the extent necessary for them to perform those functions. We may also disclose information where required by law.
6. Data storage and security
We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, and unauthorised access. Some service providers may store data outside Canada; where this occurs, your information may be subject to the laws of that jurisdiction.
7. Your rights
Under PIPEDA, you have the right to access the personal information we hold about you and to request corrections. To make such a request, contact us using the details below.
8. Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
10. Contact us
If you have questions about this policy or our handling of your personal information, contact our Privacy Officer at hello@adaptingservices.ca.